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Milestone Christian Centre is designed to help individuals and families access our facility comfortably and safely.

Accessibility features currently available include:

• Accessible building entrances
• Automatic door operators at key entrances
• Wheelchair-accessible routes throughout the facility
• Universal accessible washroom facilities
• Accessible seating options within our worship spaces

If you require specific accommodations that are not listed above, we encourage you to contact us prior to your visit. Our team will do its best to work with you to identify reasonable solutions and support your participation.

Milestone Churches is committed to creating an environment where children of all abilities can experience community, learning, and spiritual growth.

We understand that some children may benefit from additional support due to developmental, physical, sensory, behavioural, learning, or communication needs. We value partnership with parents and caregivers and encourage families to connect with us in advance so we can better understand their child’s unique needs.

Depending on individual circumstances and volunteer availability, accommodations may include:

• Individualized support within children’s programming
• Modified participation options when appropriate
• Sensory considerations where feasible
• Collaboration with parents or caregivers to develop a participation plan

While we may not be able to provide every accommodation in every circumstance, we are committed to working together with families to create the best possible experience for each child.

Our worship services and events are designed to be engaging and welcoming for all participants.

Please note that some services and events may include:

• Amplified music and sound systems
• Stage and theatrical lighting
• Large-group gatherings and crowd movement

Individuals who have sensory sensitivities or specific accessibility needs are encouraged to contact us before attending. We will do our best to discuss available options and accommodations that may help make your experience more comfortable.

For conferences, classes, special events, and community programs, accessibility requests can often be accommodated when received in advance.

Milestone Churches is committed to making our website accessible and usable for all visitors.

We continually seek to improve the accessibility of our online content and digital experiences by considering recognized accessibility best practices and standards.

If you encounter an accessibility barrier while using our website, or if information is not available in a format that meets your needs, please contact us. We welcome feedback and will work to provide information or assistance whenever reasonably possible.

We encourage individuals and families to contact us in advance if accommodations would help them participate in a service, program, event, meeting, or activity.

Accommodation requests may include:

• Facility access requirements
• Seating considerations
• Children’s program support needs
• Communication supports
• Event-specific accessibility needs

Whenever possible, please provide advance notice so we can make appropriate arrangements.

To request accommodations, please contact:

email: accessibility@milestonechurches.com
Phone: (905) 426-2582

Milestone Churches welcomes feedback regarding accessibility within our facilities, programs, services, and website.

Feedback helps us identify opportunities to improve accessibility and better serve our community.

Feedback may be submitted by:

• Email
• Telephone
• Feedback Form

All feedback will be reviewed by the appropriate staff member, and responses will be provided where appropriate.